Frequently asked questions

  • How much do your clothes cost?

    It depends on kinds of textile and designs, but approximate cost for tops are from 8,000 yen to 20,000 yen, while bottoms cost about 10,000 yen to 20,000 yen.Coats cost around 30,000 yen.

  • Do you have any online shops?

    We have no online stores.Usaato clothes come from natural materials with natural dyeing, so it is very difficult to identify each product through online website.Therefore, Usaato clothes are only available at Kyoto store or exhibition sales in order to deliver by hand directly to each customer.

  • Can I make a payment with a credit card?

    You can make one-time payment only at the Kyoto store.Please contact each coordinator in the exhibition sales and make sure if credit cards are acceptable or not.

  • Do you provide any catalogs?

    We have no catalogs available.Catalogs are unavailable because our items of each design and fabric are mostly one of a kind. Then, it is difficult to explain and put these details in catalogs.

  • Where can I buy USAATO clothes?

    We sell our clothes only in the exhibition sales or the Kyoto store.Please see exhibition sales schedules below.Exhibition Sales Schedules

  • Can I buy USAATO fabric?

    We sell no textiles themselves.

  • Can I visit producing places?

    We give no guide tours of the producing villages of our cloth.

  • Can I order colors or patterns?

    We provide no special order clothing.

  • Please explain how to wash Usaato clothes.

    The materials of Usaato clothes are from nature, so we recommend gentle wash with natural detergent.Please see details below. How to wash Usaato clothes.

  • Can I buy custom-made clothes?

    We provide no custom-made clothing.